Service Advisor

Job Description

Handling customers visiting the service center for vehicle repair and maintenance, understanding customer issues, explaining service requirements, preparing job cards, coordinating with workshop technicians, and ensuring timely vehicle delivery. The job also includes providing repair estimates, updating customers about vehicle status, promoting additional service packages when needed, and maintaining customer satisfaction while following company service standards and safety procedures.

Roles & Responsibilities

• Vehicle lifting and hydraulic equipment safety awareness
• Fire safety and emergency response procedures
• Hazard identification and accident reporting in workshop environment
• Safe handling of tools, machinery, and electrical systems
• Safe handling of tools, machinery, and electrical systems

Key Skills

Education

Graduate

About Company